Dear Customer,

Greetings from team Alive Hoster !!!

This email is written to notify you that, comprehend the present unavoidable scenario of COVID-19. We understand that this pandemic is challenging you in ways never imagined and stress levels are high.

Protecting the health and well-being of our employees, partners, families and the broader community remains a top priority at Alive Hoster. We believe we should do everything possible to contribute to the prevention and control of COVID-19 (Coronavirus) while keeping our business operations with minimal disruption.

This is an unprecedented situation and I know this will cause great concern for many of you.

Several policies have been implemented at Alive Hoster. to minimize the impact on day-to-day operations, our employees and you, our valued partners. While we are confident that we have the right business continuity plans and systems in place to support you, these policies continue to evolve as new information from the relevant health authorities and the government becomes available.

Alive Hoster's management has decided to follow the “Work From Home” working policy. It will be applicable for all of our employees of “Alive Hoster.” who were attending office regularly in our operation office in Chittagong, Bangladesh, until further notice.

All the subscribers are requested to use the online payment gateway/ bKash/ Directly Bank into our banking account method to pay the bills. We always maintain a safe and secure service policy. So, all of our subscribers will get the same service and support as before.

Thanks for being with us and hope for the best. Finally, stay safe and well from COVID-19. 

Always keep in mind that “Prevention is better than cure.”

Please reach out to us if you need any further assistance. We’re happy to help.

Many thanks,

CEO

Alive Hoster